NOTICE OF DATA PRIVACY EVENT
Notice of Data Breach
On February 20, 2018, Michael Gruber DMD PA discovered an unauthorized individual(s) accessed an employee’s email account. Michael Gruber DMD PA immediately changed the employee’s credentials and commenced an investigation, with the assistance of a third-party forensic investigator, to determine what happened. As part of the investigation, we determined that an unauthorized individual(s) accessed the employee’s email between February 14, 2018 and February 20, 2018. Consequently, all emails contained in the email account at the time it was accessed may have been viewed by the unauthorized individual(s).
Michael Gruber DMD PA has no evidence of any actual or attempted misuse of information as a result of this incident. However, the employee’s email account that was subject to unauthorized access may have contained information related to patient and employee names and other dental information. In very limited instances, the employee’s email account may have contained Social Security numbers and driver’s license numbers of patients and employees.
On April 18, 2018, Michael Gruber DMD PA mailed notice letters to individuals whose data may have been subject to unauthorized access and for whom they had a postal address. Michael Gruber DMD PA continues to work closely with our third-party forensic investigators to investigate this incident and to confirm the security of our systems. We are also taking additional actions to strengthen and enhance the security of our systems going forward.
If you believe you may be impacted, you may call our dedicated line at 1-855-463-8813 (toll free), Monday through Saturday, 9:00 a.m. to 9:00 p.m. EDT.
Monitor Your Accounts
Credit Reports. We encourage impacted individuals to remain vigilant against incidents of identity theft and fraud, to review account statements, and to monitor their credit reports and explanation of benefits forms for suspicious activity. Under U.S. law, you are entitled to one free credit report annually from each of the three major credit reporting bureaus. To order your free credit report, visit www.annualcreditreport.com or call, toll-free, 1-877-322-8228. You may also contact the three major credit bureaus directly to request a free copy of your credit report.
Fraud Alerts. At no charge, you can also have these credit bureaus place a “fraud alert” on your file that alerts creditors to take additional steps to verify your identity prior to granting credit in your name. Note, however, that because it tells creditors to follow certain procedures to protect you, it may also delay your ability to obtain credit while the agency verifies your identity. As soon as one credit bureau confirms your fraud alert, the others are notified to place fraud alerts on your file. Should you wish to place a fraud alert, or should you have any questions regarding your credit report, please contact any one of the agencies listed below.
P.O. Box 105069
Atlanta, GA 30348
P.O. Box 2002
Allen, TX 75013
P.O. Box 2000
Chester, PA 19106
Security Freeze. You may also place a security freeze on your credit reports. A security freeze prohibits a credit bureau from releasing any information from a consumer’s credit report without the consumer’s written authorization. However, please be advised that placing a security freeze on your credit report may delay, interfere with, or prevent the timely approval of any requests you make for new loans, credit mortgages, employment, housing, or other services. If you have been a victim of identity theft and you provide the credit bureau with a valid police report, it cannot charge you to place, lift, or remove a security freeze. In all other cases, a credit bureau may charge you a fee to place, temporarily lift, or permanently remove a security freeze. Fees vary based on where you live, but commonly range from $3 to $15. You will need to place a security freeze separately with each of the three major credit bureaus listed above if you wish to place a freeze on all of your credit files. In order to request a security freeze, you will need to supply your full name, address, date of birth, Social Security number, current address, all addresses for up to five previous years, email address, a copy of your state identification card or driver’s license, and a copy of a utility bill, bank or insurance statement, or other statement proving residence. To find out more on how to place a security freeze, you can use the following contact information:
P.O. Box 105788
Atlanta, GA 30348
Experian Security Freeze
P.O. Box 9554
Allen, TX 75013
P.O. Box 2000
Chester, PA 19016
Additional Information. You can further educate yourself regarding identity theft, security freezes, fraud alerts, and the steps you can take to protect yourself against identity theft and fraud by contacting the Federal Trade Commission or your state Attorney General. The Federal Trade Commission can be reached at: 600 Pennsylvania Avenue NW, Washington, DC 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261. The Federal Trade Commission encourages those who discover that their information has been misused to file a complaint with them. Instances of known or suspected identity theft should be promptly reported to law enforcement, the Federal Trade Commission, and your state Attorney General. You have the right to file a police report if you ever experience identity theft or fraud. Please note that in order to file a crime report or incident report with law enforcement for identity theft, you will likely need to provide some kind of proof that you have been a victim. This notice has not been delayed as the result of a law enforcement investigation.
For Maryland residents, the Attorney General can be reached at: 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; 1-888-743-0023; and www.oag.state.md.us.
For North Carolina residents, the Attorney General can be contacted by mail at 9001 Mail Service Center, Raleigh, NC 27699-9001; toll-free at 1-877-566-7226; by phone at 1-919-716-6400; and online at www.ncdoj.gov.
Instances of known or suspected identity theft should be reported to law enforcement, the Federal Trade Commission, and your state Attorney General. This notice has not been delayed as the result of a law enforcement investigation.
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